I am not referring to the show starring Tom Hanks. Rather, I am referring to the messy state of Heathrow Airport Terminal 4. We touched down at Terminal 3 (for international flights) and had to walk to the end of the terminal to take the Heathrow Express to Terminal 4 (for domestic flights within Europe).
Upon reaching Terminal 4, the first impression I had was the whole place was in a mess! There were passengers pushing their carts consisting of big luggages, passengers queuing for long hours, passengers lying on the ground sleeping everywhere. Everyone just bumped into everyone else; there was absolutely no space to trot along peacefully!
There were passengers from all walks of life, all races, religion, colours. Besides the fact that we had to take two hours just to clear out of the customs at Terminal 3 due to the number of passengers in the queue, Terminal 4 was in a much more disarray state. At times I think the producers of the show probably took their inspiration from Heathrow Airport.
We had to go somewhere to deposit our baggage, as our connecting flight was not due till 8:00pm local time, and it was only 10:00am. We were directed all over the building. Every porter we asked gave us the wrong directions.
When we asked another porter, he told us to go back where we came from. My mum got irritated and told him that we just came from there and there was no where we could deposit our luggages, yet the fellow just cut her off and said if he told us to go there, we jolly well go there. That is good service indeed.
Finally, we went to the Information Counter (after managing to find it amongst the throngs of heads), and were told to go to the luggage shop. So after doing our best to avoid the people sleeping on the ground and a much less successful attempt not to bump into anyone, we finally managed to find the place and deposited our luggage for a day or so. And hence began our London tour!
Upon reaching Terminal 4, the first impression I had was the whole place was in a mess! There were passengers pushing their carts consisting of big luggages, passengers queuing for long hours, passengers lying on the ground sleeping everywhere. Everyone just bumped into everyone else; there was absolutely no space to trot along peacefully!
There were passengers from all walks of life, all races, religion, colours. Besides the fact that we had to take two hours just to clear out of the customs at Terminal 3 due to the number of passengers in the queue, Terminal 4 was in a much more disarray state. At times I think the producers of the show probably took their inspiration from Heathrow Airport.
We had to go somewhere to deposit our baggage, as our connecting flight was not due till 8:00pm local time, and it was only 10:00am. We were directed all over the building. Every porter we asked gave us the wrong directions.
When we asked another porter, he told us to go back where we came from. My mum got irritated and told him that we just came from there and there was no where we could deposit our luggages, yet the fellow just cut her off and said if he told us to go there, we jolly well go there. That is good service indeed.
Finally, we went to the Information Counter (after managing to find it amongst the throngs of heads), and were told to go to the luggage shop. So after doing our best to avoid the people sleeping on the ground and a much less successful attempt not to bump into anyone, we finally managed to find the place and deposited our luggage for a day or so. And hence began our London tour!
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