Lilypie

Saturday, September 5, 2009

Hacked! - Conclusion

The conclusion to my hacker episode. For the first part, please refer here. For the sequel, please refer here. A continuation after I emailed to Rapid Share, informing them someone accessed my account and signed up for their product using my name. And this is their reply :

from : RapidShare AG - Support Team
to : (me)

date : Fri, Sep 4, 2009 at 2:52 PM
subject : Re: [Ticket#2009090310004931] RapidShare - Your access data
mailed-by : rapidshare.com

Hello (my name),


we are sorry someone abused your PayPal account to pay for our service.

If you have not already done so, we urgently recommend you to change your PayPal account's password.
The payment has been refunded. You will also receive an e-mail from PayPal containing the details.

The RapidShare account that was ordered has been locked.


Best regards,
Support Team
RapidShare AG
Gewerbestrasse 6
6330 Cham Switzerland

Tel: +41 41 748 78 80

Fax: +41 41 748 78 99
Web: http://www.rapidshare.com

Email:
support@rapidshare.com

Dies ist eine vertrauliche Nachricht und nur für den Adressaten bestimmt. Es ist nicht erlaubt, diese Nachricht zu kopieren oder Dritten zugänglich zu machen. Sollten Sie irrtümlich diese Nachricht erhalten haben, bitte ich um Ihre Mitteilung per E-Mail oder unter der oben angegebenen Telefonnummer.


This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email, or by the above telephone number.


And as proof of their good word, I received this from PayPal :

from : service@paypal.com.sg
to : (me)

date : Fri, Sep 4, 2009 at 3:03 PM
subject : Payment refund from RapidShare AG
signed-by : paypal.com.sg

04 Sep. 2009 15:03 SGT

Transaction ID: 82X25282VU7955328


Hello (my name),


You received a full or partial refund of €16.99 EUR from RapidShare AG.
To see all the transaction details, please log in to your PayPal account. It may take a few moments for this transaction to appear in your account.

Merchant information
RapidShare AG
paypal@rapidshare.com
http://rapidshare.com

+41 417487880


Note from merchant

Wrong payment.


Original transaction details

Description Unit price Qty Amount
RapidShare.com - PREMIUM (90 days)
Item no: 16 €16.99 EUR 1 €16.99 EUR
Compensation: ----

Total:
€16.99 EUR

Questions? Visit the Help Centre at: https://www.paypal.com/sg/help.


Thanks for using PayPal – the safer, easier way to pay and get paid online. Please do not reply to this email. This mailbox is not monitored and you will not receive a response.


Copyright ©1999-2009 PayPal.

All rights reserved.
Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value facility, does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions carefully.

PayPal Email ID

At least online companies do have enough integrity and goodwill! I sure hope nothing like this ever happen again!

1 comments:

Deborah said...

The very same thing just happen to me today from the same company regarding my Paypal account. I hope to have the same resolution. Someone must be selling our info over seas. Not to sound wacked but it is probably someone from Paypal;(

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