Hacked! - Continued

More about my hacker saga. Rapid Share actually replied after that person sent an email, using my name, asking why was the account blocked.

From “me”: why my account is blocked ??? (Exact reproduction, I only copied and pasted without amending anything).

The reply :

from : RapidShare AG - Support Team
to : (me)
date : Thu, Sep 3, 2009 at 2:19 PM
subject : Re: [Ticket#2009090310004931] RapidShare - Your access data
mailed-by : rapidshare.com

Hello,

Your message has been forwarded to the according department to clarify the situation.

Best regards,

Jeremy
RapidShare Support

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Tel: +41 41 748 78 80
Fax: +41 41 748 78 99

Web: http://www.rapidshare.com
Email: support@rapidshare.com

Dies ist eine vertrauliche Nachricht und nur für den Adressaten bestimmt. Es ist nicht erlaubt, diese Nachricht zu kopieren oder Dritten zugänglich zu machen. Sollten Sie irrtümlich diese Nachricht erhalten haben, bitte ich um Ihre Mitteilung per E-Mail oder unter der oben angegebenen Telefonnummer.

This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email, or by the above telephone number.

A few hours later, Rapid Share sent “me” another email :

from : RapidShare AG - Support Team
to : (me)
date : Thu, Sep 3, 2009 at 8:21 PM
subject : Re: [Ticket#2009090310004931] RapidShare - Your access data
mailed-by : rapidshare.com

Hello,

PayPal has temporarily put your payment on hold. Maybe there is a problem with your PayPal account, but unfortunately we do not know the exact reason. We recommend you to contact PayPal to ask what caused the problem. Please refer to the payment from the 3rd of September 2009 so they can identify the payment.

Best regards,

Support Team

RapidShare AG
Gewerbestrasse 6
6330 Cham
Switzerland

Tel: +41 41 748 78 80
Fax: +41 41 748 78 99

Web: http://www.rapidshare.com
Email: support@rapidshare.com

Dies ist eine vertrauliche Nachricht und nur für den Adressaten bestimmt. Es ist nicht erlaubt, diese Nachricht zu kopieren oder Dritten zugänglich zu machen. Sollten Sie irrtümlich diese Nachricht erhalten haben, bitte ich um Ihre Mitteilung per E-Mail oder unter der oben angegebenen Telefonnummer.

This message is confidential and intended for the recipient only. It is not allowed to copy this message, or to make it accessible for third parties. If you are not the intended recipient, please notify the sender by email, or by the above telephone number.

I was pretty amused when I read that. Perhaps it is not their fault since it came from PayPal, but sometimes I wonder, do organizations not check whether the account was valid from the exact person rather than just accepting payment from just anyone? Do they not do more stringent security measures? Anyway, this was my reply :

from : (me)
to : RapidShare AG - Support Team
date : Thu, Sep 3, 2009 at 10:49 PM
subject : Re: [Ticket#2009090310004931] RapidShare - Your access data
mailed-by : (my email server)

Hi,

Please note that my email account was hacked today, so whoever sent the payment and email to you, it wasn't me. Paypal has sent me an email stating that a third party accessed my account and they have temporarily suspended that account as a security measure. I have stopped the payment. Thank you for taking note and sorry for any inconvenience caused.

Best Regards,
(sign off)

Now I am waiting to see what reply they will give me, if any!