In July, our transport authority started charging bus and train fares according to distance and not stages. Hence the transport expenses have increased overall.
Few weeks back, the new distance fares turned out to be a blunder. Apparently the distance between certain bus stops have been miscalculated, so many commuters from July to now have been either overcharged or undercharged. It seems like the overcharged amount is about three hundred thousand!
Now our transport authority has published a notification on the affected bus stops and service numbers, asking all this who have travelled on the buses on those routes to have a refund starting from 18 December onwards. We can just tap our card and get a refund without even needing to give the serial number of the card!
In the first place, how would we know if we have travelled along this routes on which dates? I cannot even remember where I went last week!
In the second place, anyone and everyone can just have a refund, whether they have taken the affected buses and travelled on the affected routes. Who is to monitor?
This is quite a fiasco for the authority in question. I only hope the act can be cleaned up and nothing of this sort happens again! It is commuters like us who suffer the brunt of increasing costs, especially since we take public transport all the time!
- Posted using BlogPress from my iPhone
Few weeks back, the new distance fares turned out to be a blunder. Apparently the distance between certain bus stops have been miscalculated, so many commuters from July to now have been either overcharged or undercharged. It seems like the overcharged amount is about three hundred thousand!
Now our transport authority has published a notification on the affected bus stops and service numbers, asking all this who have travelled on the buses on those routes to have a refund starting from 18 December onwards. We can just tap our card and get a refund without even needing to give the serial number of the card!
In the first place, how would we know if we have travelled along this routes on which dates? I cannot even remember where I went last week!
In the second place, anyone and everyone can just have a refund, whether they have taken the affected buses and travelled on the affected routes. Who is to monitor?
This is quite a fiasco for the authority in question. I only hope the act can be cleaned up and nothing of this sort happens again! It is commuters like us who suffer the brunt of increasing costs, especially since we take public transport all the time!
- Posted using BlogPress from my iPhone
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